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I touch it in one spot, the pointer clicks somewhere else and you have to be very alert to find it sometimes. I have used them at work and play and have, until now, had no mechanical issues with any of the four different ones I have used (Palm I, Palm III, Palm IIIc,and M515). I am a Palm Pilot user from WAY back when they first came out. Based on others reviews, I have not tried to have it fixed because I have little, if any, patience with faulty mechanical devices.I am currently trying to find something to replace the E2 because it has fallen into the black hole in my bedroom where all things lost go to hide. The ONLY reason I purchased a Tungsten E2 is because I spilled water on my M515 and it died (ya think). The touch screen on the Tungsten E2 I received has yet to work properly. The only reason I have for "needing" a PDA is for the games. I am retired and I like having specific mind tickling games to entertain myself with and to make sure that what brain cells I have left are still semi-working.
Forums will advise you to perform a "hard reset" which isn't working. There Palm will offer you "support" downloads like the "PIMS update".
First off, if your Palm has a problem after the warranty, there is zero customer service. Warning, this is a compete waste of money.
You'll go to the palm support website where you will search for answers using the search function but the site doesn't go anywhere unless you start at Google, and your search results in a Palm support page addressing your problem. You will be relegated to the forums where other pathetic owners trade ideas on how to fix this electronic piece of junk.
Your sync conduits will get screwed up and you'll get messages saying your "note pad" is the wrong program (of course it's a Palm program but it and your Palm desktop won't speak the same language anymore). Well I just downloaded it and now my Tungsten E2 just keeps trying to turn itself on.
These items are a nightmare.
Up until now I was a happy camper with their gear. - only the first few words of the entries.I'm bummed.
The PC software for it no longer shows color codes for categories in the calendar function. The Tungsten E 2 I bought to replace my nearly-shot Tungsten E, is a real disappointment.
Sync software was/is buggy, and the search function within the calendar on the PDA doesn't show dates(). I.E.
Without entering the "edit" function for an entry in the calendar, I (you) cannot tell what [Estate of John Doe], [Church volunteering], [Car Repairs], if any, category you have assigned to an entry. This is my fourth, and probably last Palm product.
Too bad.
All suppliers should function like this one. Product arrived on time, in perfect condition, fully supported by vendor, full follow up. I'd buy anything this vendor sells.Bruce W. Marcus
This program has been used for several years with much success. The Palm E2 is used mostly with a program to help diabetics. The program used helps calculate the carbs that will be consumed which helps the diabetic calculate how much insulin is needed to cover what is going to be eaten. It is wonderful because the Palm is easy to carry in a pocket. Thanks.
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